Return Policy

We strive to ensure your complete satisfaction with every purchase. However, if you are not entirely satisfied with your order, our Returns Policy is outlined below:

1. Eligibility for Returns
   • Returns are accepted within 15 days of the delivery date.
   • Items must be unused, in their original packaging, and in the same condition in which they were received.
   • Proof of purchase (such as an order confirmation or receipt) is required for all returns.
2. Non-Returnable Items
   Please note that the following items are not eligible for return:
   • Personalized or custom-made products
   • Sale or clearance items marked as “Final Sale”
   • Products that have been used, damaged, or altered after delivery
3. Return Process
   To initiate a return, please contact our customer support team at [insert email or phone number] with your order details. Once your return is approved, you will receive instructions on how to return the item.
4. Return Shipping
   • Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item received).
   • We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.
5. Refunds
   • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
   • Approved refunds will be processed to the original method of payment within 5 to 8  business days.
6. Exchanges
   At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.